Legal

Privacy Policy

How we handle the information you share with us on this website and when you book a visit.

Last updated: September 18, 2026

Who we are

This Privacy Policy explains how One Refined Heritage ("we," "us," or "our") collects, uses, and protects your personal information when you visit onerefinedheritage.com (the "Site"), book an appointment, or contact us.

We are a family-owned barbershop located at 127 N Moon Ave, Brandon, FL 33510. You can reach us at (813) 538-4317 or through the details in the Contact us section.

Information we collect

We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.

Information you give us

When you book an appointment, call or text the shop, or speak with us in person, you may provide:

  • Your first and last name
  • Your phone number and email address
  • Your appointment preferences, such as the service, barber, and time you request
  • Any notes you choose to share about your hair, beard, or grooming needs

This Site does not contain contact or booking forms. Appointment details are entered through Booksy, our booking provider, as described below.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect basic technical information, including:

  • Your device type, browser, and operating system
  • Your approximate location based on IP address
  • The pages you view and the time you spend on them
  • The website or search engine that referred you

We use this information to understand how visitors use the Site, improve its content and performance, and detect security issues.

How we use your information

We use the information described above to:

  • Schedule, confirm, and provide your appointment
  • Send service-related messages, such as appointment confirmations and reminders
  • Respond to your questions and requests
  • Keep records of the services you receive so we can serve you consistently on future visits
  • Improve the Site and our services
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations

We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.

How we share your information

We do not sell your personal information. We share it only in the limited circumstances below:

  • Service providers. Vendors that help us run the shop and the Site, such as our booking provider (Booksy), website host, and payment processor. These providers may only use your information to perform services for us.
  • Our barbers. The barber you book with receives the details needed to prepare for and complete your appointment.
  • Legal and safety reasons. When required by law, court order, or subpoena, or to protect the rights, property, or safety of One Refined Heritage, our clients, or others.
  • Business transfers. If One Refined Heritage is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Online booking through Booksy

Appointments are booked through Booksy, an independent scheduling platform. When you click Book Now, Reserve Your Chair, or a similar link on the Site, you leave the Site and enter Booksy's website or app. Any information you enter there, including your name, contact details, and payment information, is collected by Booksy under its own privacy policy and terms.

We receive the appointment details we need to serve you. We do not receive or store your full payment card number through this Site. We encourage you to review Booksy's privacy policy before booking.

Cookies & analytics

The Site uses a small number of cookies and similar technologies to function and to understand how visitors use it. Cookies are small text files stored on your device by your browser.

  • Essential cookies. Required for the Site to work correctly.
  • Analytics cookies. Help us count visits, understand traffic sources, and see which pages are most useful. This information is aggregated and does not identify you personally.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the Site work.

Third-party links

The Site includes links to third-party websites and services, such as Booksy, Google Maps, and social media platforms. We are not responsible for the privacy practices of those third parties, and we recommend reviewing the privacy policy of any website you visit.

When you tap a phone number or text link on the Site, your device's calling or messaging app will open and handle that action under its own terms.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a security breach affecting your personal information, we will notify you as required by law.

How long we keep your data

We keep your personal information only as long as we reasonably need it to provide our services, maintain your client history, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it.

Your rights

Subject to applicable law, you may have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Ask us to delete your personal information, subject to any records the law requires us to keep
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the details in the Contact us section. We may need to verify your identity before responding. Requests about information held by Booksy should be directed to Booksy.

California residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know. Request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, and the purposes for collecting it.
  • Right to delete. Request that we delete personal information we collected from you, subject to legal exceptions.
  • Right to correct. Request that we correct inaccurate personal information.
  • Right to opt out of sale or sharing. We do not sell or "share" personal information for cross-context behavioral advertising as those terms are defined under California law.
  • Right to non-discrimination. We will not deny service, charge different prices, or provide a different quality of service because you exercise any of these rights.

To exercise these rights, contact us at (813) 538-4317 or by visiting the shop.

Children's privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13 through the Site. Appointments for minors must be booked by a parent or guardian. If you believe a child has provided personal information to us, please contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make a material change, we will provide additional notice on the Site. Your continued use of the Site after an update means you accept the revised policy.

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, contact us: